Vivint Complaint

Published on June 4, 2019

Submitted by: Anonymous | Post a complaint | Back to Complaints Forum

I have had 2 vehicle break ins in the time that I have had Vivint. The cameras do not catch it and since I have had this service it has never worked the way they sold us on, any time we call with a concern they try selling us more equipment which is there way of keeping you in a buy out contract. I do not have $1400.00 to buy out equipment that I do not want due to its lack of reliability. Sadly the first robbery was the cause of me losing my job due to the fact that it was a company vehicle that got broken into (that was in my cameras view)

What would you like the company to do to fix the problem? (optional)
Cancel my account and take there equipment with them, I don’t want to pay for unwanted equipment.

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