American Express Complaint

American Express Complaint

Submitted by: Anonymous | Post a complaint | Back to Complaints Forum

I was offered a Delta Gold Card from American Express. It offered 30,000 miles if I signed up and if I was accepted. I was accepted and approved. I received the credit card. Within a few days after receiving the card, I received a new offer from the same source. It offered me 60,000 miles. I have been attempted to take advantage of this new offer. This offer was received after acceptance of the first one that I got. I did not have a choice of plans in the original offer. Am Ex has refused to my request to receive the newer offer.

What would you like the company to do to fix the problem? (optional)
I would like them to accept the 2nd offer and apply my existing dollars spent to the new card.

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