Hertz Complaint

Published on July 16, 2019

Submitted by: Anonymous | Post a complaint | Back to Complaints Forum

I rented the car through Hotwire which listed a daily rate. When I actually got the bill I was charged fro an entire week even though I used the car for two days. I did not agree to a weekly rate and it was not on my contract with Hotwire for the service.

What would you like the company to do to fix the problem? (optional)
Yes, I want to be charged for the daily rate as I originally wanted. Copy of the actual summary:

Price summary (USD)

5 days x 38.17 =190.83

Taxes and fee 75.23

Subtotal (USD) 266.06

Billed today (USD)

266.06 (Charged by car rental company)

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