Optimum by Altice Complaint

Published on August 6, 2019

Submitted by: Anonymous | Post a complaint | Back to Complaints Forum

Optimum keeps on charging me the modem fee even though I never had a modem provided By Optimum. I must contact them every single month to request the removal of the fee. Then I need to confirm all my personal details and then answer the same questions to prove I never had a modem provided by them. This harassment must stop immediately.

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