Optimum by Altice Complaint

Published on August 6, 2019

Submitted by: Anonymous | Post a complaint | Back to Complaints Forum


Optimum keeps on charging me the modem fee even though I never had a modem provided By Optimum. I must contact them every single month to request the removal of the fee. Then I need to confirm all my personal details and then answer the same questions to prove I never had a modem provided by them. This harassment must stop immediately.

Take Action on your Optimum by Altice complaint

What is FairShake?

FairShake Helps put the power and money back in your hands

Take Action