Uber Complaint

Published on September 17, 2019

Submitted by: Anonymous | Post a complaint | Back to Complaints Forum

About two years ago I applied for Uber and was denied because of my background check then a year ago I received another email from Uber requesting that I drive for them after I had started driving for Lyft so are we applied and was accepted most recently I seen the ad that says if you switch driving from Lyft to Uber you could get a $500 bonus if you complete 70 rides in 2 weeks so I made the switch over to Uber once I completed the 70 rides all in one week they told me that the $500 bonus could only be used as credit for the use of the vehicle for the next two weeksso I didn’t mind as much cuz that mean I would have two weeks with a vehicle to just make money with Uber I found that out this past Sunday Monday I tried to login to my account with Uber to start making money to find out that they had suspended my account leaving me with a vehicle I can’t make money with and no job when I called and asked him what was the problem they only told me my background check but they allowed me to work for those two weeks.

What would you like the company to do to fix the problem? (optional)
What I think would be fair is either they pay me for my 2 weeks and lost wages and the bonus that they promised me or enough money to either purchase a car or enough money to give me time to find another job.

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