Xfinity Mobile Complaint

Published on September 22, 2019

Submitted by: Anonymous | Post a complaint | Back to Complaints Forum

Company has a phone upgrade option if you have1. purchased a phone and are paying monthly on it.2. have paid over 50% of the phone off. They made me do another credit check ( which is not on their website or in their Xfinity store) It dropped my score and was humiliating.

What would you like the company to do to fix the problem? (optional)
Yeah a refund would be great ….. maybe not lie to people either.

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