Published on September 23, 2019
I booked flights for my 2 sons from Key West FL to Daytona Beach FL on June 22, 2019 as well as flights from Daytona Beach FL to Key West FL on June 29. Both flights were cancelled. Replacement travel was provided for the flights on June 22. A refund was promised for the flights on June 29. No refund was ever processed.
What would you like the company to do to fix the problem? (optional)
Provide a refund as promised.