Vivint Misleading offers by ads or sales reps, service wasn’t what I was promised and they won’t let me cancel, Wrongly sent account to collections or impacted my credit score

Vivint Misleading offers by ads or sales reps, service wasn’t what I was promised and they won’t let me cancel, Wrongly sent account to collections or impacted my credit score

Submitted by: Anonymous | Post a complaint | Back to Complaints Forum

The company sent a high pressure salesperson to my home who wore me down after three hours convincing me to sign the contract. I was told it could be cancelled. After multiple problems with the system and very poor customer service, we tried to cancel the service after paying for it for over two years. The company did not accept the cancellation and continued sending bills. They then sent collection notices and we received tons of automated phone calls from them. Today I received a call saying papers were being served to collect the balance of the contract. They have reported me to the credit bureau

What would you like the company to do to fix the problem? (optional)
Release the bad credit report and zero out the balance on the contract. They are lucky I’m not asking for all my money back and harassment funds

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