HughesNet customer service lied to me about the price and it didn’t work as advertised
Submitted by: Anonymous | Post a complaint | Back to Complaints Forum
Terrible service with or without data. Paid $150 for 50G of data – service was still terrible. Called to complain. Sent the same Technician out 3x & he never fixed anything. Told me they would compensate with free data, never happened. Charged me for Tech coming out -even though they said they wouldn’t. Never told me about a two year contract – which I would have never agreed with, they are manipulative and spout incessant lies. Didn’t inform me of data caps on initial call. Told me they would give me $130 credit after spending hours on the phone trying to fix issues. That never happened. I still have a $70.00 bill – even though I was promised $130 credit last month & dropped my plan down to the lowest level of data.