HughesNet customer service lied to me about the price and it didn’t work as advertised

HughesNet customer service lied to me about the price and it didn’t work as advertised

Submitted by: Anonymous | Post a complaint | Back to Complaints Forum

Terrible service with or without data. Paid $150 for 50G of data – service was still terrible. Called to complain. Sent the same Technician out 3x & he never fixed anything. Told me they would compensate with free data, never happened. Charged me for Tech coming out -even though they said they wouldn’t. Never told me about a two year contract – which I would have never agreed with, they are manipulative and spout incessant lies. Didn’t inform me of data caps on initial call. Told me they would give me $130 credit after spending hours on the phone trying to fix issues. That never happened. I still have a $70.00 bill – even though I was promised $130 credit last month & dropped my plan down to the lowest level of data.

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