Suddenlink by Altice customer service lied to me about prices and my service didn’t work as advertised
Submitted by: Anonymous | Post a complaint | Back to Complaints Forum
I signed up svc back in September/October months and it took them three weeks and for service calls by technicians and at least 10 phone calls by meeting with tech-support which lasted over an hour to two hours apiece. I was promised a free installation, which they did give me that credit, I was also promised three months free service. I was not awarded any free service except for the three weeks that I did not have Internet service due to them not being able to hook it up properly. It’ requiring me to takeoff work several days.