Suddenlink by Altice customer service lied to me about prices and my service didn’t work as advertised

Suddenlink by Altice customer service lied to me about prices and my service didn’t work as advertised

Submitted by: Anonymous | Post a complaint | Back to Complaints Forum

I signed up svc back in September/October months and it took them three weeks and for service calls by technicians and at least 10 phone calls by meeting with tech-support which lasted over an hour to two hours apiece. I was promised a free installation, which they did give me that credit, I was also promised three months free service. I was not awarded any free service except for the three weeks that I did not have Internet service due to them not being able to hook it up properly. It’ requiring me to takeoff work several days.

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