Comcast customer service lied to me about the price and it didn’t work as advertised, Put incorrect info on my credit report

Comcast customer service lied to me about the price and it didn’t work as advertised, Put incorrect info on my credit report

Submitted by: Anonymous | Post a complaint | Back to Complaints Forum

This company is a bully! I have been literally in tears behind the outrageous behavior of Xfinity/Comcast. I have been overcharged. My services have been horrible and when you complain they disconnect the services remove devices deactivate equipment and so much more!! My latest is I was told several times and also reminded that we are on a recorded line with this new lie!! And I quote ” If you are bringing your own device up to 2 lines there is NO CREDIT CHECK PERIOD! NONE! NOT SOFT OR HARD! Unfortunately, that was a LIE I asked why would you need my SS number if that is the case? After 3 hrs I was then told the same thing again. Finally, I was told of it is just checked with Equifax to make sure the information matches. I was livid!! Hello, that is a soft CREDIT CHECK!!! I cannot stand for this to go unpunished any longer!

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