When we purchased this home a security system was installed with the home. We agreed to take over the contract, but Vivit started a new 60 month contract and is charging us for installation of equipment when the equipment was already purchased from the original home owner and installation when the equipment was already installed. Now they send our account to collection and is charging us with the whole 60 month contract when I haven’t lived in this house for more than 24 months.
What would you like the company to do to fix the problem? (optional)
Allow us to pay only what we owe