Published on April 23, 2020
My credit is locked. I’m paying 25% interest on a car right now through a finance company because no bank will finance me because Im told I have a freeze on my Equifax account. I don’t even have an Equifax account. On trying to call them to straighten it out, I’m just run around in circles on their automated “customer service”. I’ve sent in my information via mail to them four times now in an effort to prove my identity and it’s gotten me nowhere. I can’t access my information on their website because I don’t have an account. When I try to make an account I’m told my request cannot be processed and to call their customer service. And as I said before, that’s gotten me nowhere.
What would you like the company to do to fix the problem? (optional)
Fix my account that I supposedly may or may not have so I can get credit