DoorDash Complaint

DoorDash Complaint

Submitted by: Anonymous | Post a complaint | Back to Complaints Forum

I ordered supper through them. I called the driver when it started taking so long. The driver tells me hes lost. He said he was by a fire dept. The address I’m at isnt by a fire dept. I texted the driver when I got the text that he picked up my food from restaurant. I text and told him the cross street anf that the entrance was on that cross street. He told me he didnt know which way to go. 1 or so after I ordered I get an email with a picture of my food on a curb with the caption AT THE FRONT DOOR. And the coordinates via longitude and latitude of where they left my food. I can’t leave my elderly client home alone to go search. It was not on my block or the area.

What would you like the company to do to fix the problem? (optional)
A refund

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