Santander Consumer USA Collections Issues

Santander Consumer USA Collections Issues

Submitted by: Anonymous | Read more Santander Consumer USA complaints

Purchase 2018 Toyota Rav with Santander as my Lender. My loan yielded high interest rate and high payment to income ratios. I was faced with a hardship and requested assistance to avoid default after being misled that assistance was available. I was denied any assistance such as loan modification and or forbearance. Loan was chargeoff in Dec of 2019 without my knowledge. I sent a lump sum payment February 2020 and tried to ask for assistance again due to COVID 19. I was told at the time my loan was charged off. I checked my credit and my score dropped significantly. My car was never repossessed and not listed for repossession.

What would you like the company to do to fix the problem? (optional)
I would like a waiver of loan balance and full loan forgiveness with the ability to keep my vehicle and own my title to vehicle

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