I reserved a townhome through AirBnB on June 21, 2019, to attend a convention. Due to Covid-19, the convention has been cancelled and I cancelled the reservation with Airbnb. The superhost refuses to give me my money back and Airbnb says I need to work it out with the host. Turns out they apply a hidden service charge which is non refundable.
Submitted by: Anonymous | Read more Airbnb complaints
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