Published on July 16, 2020
Tmobile kept trying to sell me a tablet which I dont want. However, they said since I was a senior I get a free tablet. He assured me that it would be no out of pocket and internet was included. They KNOW I am on a fixed income. Now I am told I have to pay for internet every month on the tablet! What?? I called tmobile and she took the internet cost off my account for 3-4 months but 17 months left after that to pay internet. I am so angry with those people for misrepresentation. I cannot afford to pay extra internet!
He lied to me, right down the line! I no longer trust those guys and plan to leave tmobile when I can. This is ridiculous!!
What would you like the company to do to fix the problem?
Cancel the tablet internet service with no future charges
Submitted by: Anonymous | Read more T-Mobile complaints