Vivint Product Wasn’t What I Was Promised

Vivint Product Wasn’t What I Was Promised

Vivint installed subpar equipment in my home. After multiple complaints and different techs sent to my residence, after which I asked for service to be cancelled and system to be removed. I was told that due to contract I was obligated to still pay for monthly service and I had to keep equipment regardless of the service Vivint provided. This was then passed onto a debt collector as I refused to pay for a service I was not receiving.

What would you like the company to do to fix the problem?
Apology, cease and desist from all collections and repair of my credit.

Submitted by: Anonymous in South Carolina | Read more Vivint complaints

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