Amazon Locked My Account

Amazon Locked My Account

I had to replace my cell phone and was unable to access my account because I couldn’t verify my new phone. On that Amazon account I had nearly $40 worth of gift cards. I called customer service and was told there was nothing that could be done & I was out the $40 gift card balance.

What would you like the company to do to fix the problem?
Refund

Submitted by: Anonymous in New York | Read more Amazon complaints


Information from the Amazon Legal Action Center

Company Name:

Amazon

Website:

amazon.com

Headquarters Address:

2127 7th Ave, Seattle, WA 98121, USA