Airbnb Claim for Compensation

Airbnb Claim for Compensation

The issue took place 8/29-8/30/20. My son 17 year old son and his friends created a fake account with Air BNB using my phone number and email address, which I was unaware. Sunday, the 31st of August, I received a very disturbing call from a women stating that i destroyed her home while offending me and calling me several bad words. After the two of us calmed down we figured out it was my son. I agreed to meet this women at the rental home to review the damaged she claimed was done by my son and his friends. After discussing that I would assist with the repairs and replacement of items that were damaged the owner of the property decided to change her mind and request that i cut her a check for $8965.00 or she was going to call the police. I informed this lady that i was not willing to cut her the check and that i agreed she should call the police. I informed her that scare tactics and extortion was not going to work with me in getting this matter resolved.

To make a long story short and spare you all the details we are still trying to negotiate some sort of resolution, but in all honesty what this women is looking for is a cash payout without having to sign and releases or anything.

My question is, which does not excuse my son or anyone from being held responsible, why would Air BNB allow a minor to rent a home without any verification of age or anything. I went back through all my emails including, deleted, sent, inbox and spam/junkmail. Nothing was ever sent to me to confirm

What would you like the company to do to fix the problem?
Not really sure??????

Submitted by: Anonymous | Read more Airbnb complaints


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