What Coinbase did:
I am a weekly trader, meaning I only trade a few times a month. My account balance has been affected negatively by Coinbase. Here is how. My transaction was approved to turn 3,400 worth of BTC into ETH WITHOUT ANY FEES. once my confirmation was sent to me claiming $3,418 was turned into ETH, I checked my balance and it claimed I only had $3,357. Converting cryptos should NOT charge you. Prior to this problem, The Coinbase app crashed in the midst of Bitcoins all time high, preventing me from selling off at my desired price. I contacted Coinbase via email and they went around the bush, not answering my questions and not resolving my issue. They currently don’t have phone support which makes it easy for them to steal more money from others. I’ve already lost 300+ From trading and converting at which I should NOT have been charged. Reddit has already made a page for these problems and a solution has yet to arrive.
Submitted by: Anonymous Coinbase customer in Houston | Read more Coinbase complaints
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