What Coinbase did:
The company Coinbase has personally stolen over $18,400 by restricting me access to my account without any legitimate explanation. At the point my investment portfolio reached $18,400 I attempted to withdraw my funds and sell my shares in Bitcoin, Etherium, Chainlink, Celo through the Coinbase account of which I had previously had no problem buying, selling or trading in, I received an error message stating “Your account is Being reviewed and we need some time To verify your info. During this review you won’t be able to use coin base. Reviews generally take a few days so sailing in every day or two to check your status.” This was 24 days ago. I have sent over 130 emails, contacted number firms. Requested access from customer service, and attempted to try the 1-800 # which is only used for deletion of your account due to circumstances that my account has been compromised by an outside hacker. I originally filed a complaint with Coinbase Claim #0********** on January 9th 2021 and also with the Better Business Bureau today January 23 2021 Claim #15144516. I am retaining legal counsel as of today and organizing a class action lawsuit for the faulty business practices of Coinbase due to not only my personal experience but the accumulated information and first hand complaints I have researched of over 100 people, all with sizable investment portfolios. It is my belief that the Coinbase company unlawfully freezes out its users to help the preservation of cryptocurrency down slides. If anyone has had a similar experience please contact me For information regarding The lawsuit. I need help your with this. This was done unlawfully and deliberately and will continue to take place at times of perceived necessity or importance unless they are exposed. I believe they are accountable for breach of contract, negligence, disfunctional market, intentional bad act.
What would you like the company to do to fix the problem?
I believe I am entitled to not only my refund, but the fraudulent sales tactics of Coinbase has caused me to lose my Fiancé because the money was partially for the wedding. The down payment for my truck and apartment so I am currently homeless. I am seeking $1,000,000
Submitted by: Anonymous Coinbase customer in Carlsbad | Read more Coinbase complaints
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