What Verizon Wireless did:
I went into Verizon to get an iPhone 11 and I got approved just had to put $200 down and which I did. I had insurance and I had the unlimited plan on a 24 month contract. Fast forward two weeks later I contacted them about my phone being stolen and they claimed I couldn’t get a replacement because my phone wasn’t activated but I made calls from the phone so I couldn’t explain how it wasn’t activated and customer service explain it was. I have been dealing with this on my credit for the last 1 and half and keep calling. So I rather try this before I just have to take them to court.
Submitted by: Anonymous Verizon Wireless customer in Angier | Read more Verizon Wireless complaints
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