Santander Consumer USA Bad Customer Support

Santander Consumer USA Bad Customer Support

What Santander Consumer USA did:
I was given an auto loan in 2015 for a presented car for 17000 dollars. I have been paying for 5 years and have had many late payments. Santander just repossessed my car. We got the loan because my mother was on disability as the primary buyer and I was the co-signer. Neither of us had much disposable income. Santander lied to me several times about how their payments worked, split payments especially. They call my phone multiple times a day. They refused to defer me during natural disasters, and have lied to me about loan modifications. They said I am not religions for the settlement. I have paid about 28000 on the car already and still owe 16000 after 5 years. I need help.

What would you like the company to do to fix the problem?
I want my car back, paid in full, and any restitution damages for hurting my credit and charging me so much on interest. Predatory loan practices!

How would you rate your experience with Santander Consumer USA?
⭐️ (1/5 stars)

Submitted by: Anonymous in Florida | Read more Santander Consumer USA complaints


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