AT&T Claim for Compensation

AT&T Claim for Compensation

What AT&T did:
In 2017, I was over charged with my uverse acct($54 I think). My cellphones ($45 month each)acct was attached to my uverse as well as my satellite($65). When I was unable to pay bill w overcharge ATT shut off my uverse, both my cell phones and my satellite. All of which id just paid bill. When calling customer service, I was told that when I paid uverse bill, all othercaccts would be restored. After paying around 600, my acct was restored to only be shut back off 2 days later. I call explained what id paid before and after to be here in same spot 2 days later. I was again told that I owed money that when paid services would be restored. In 2 weeks I was out around 2,000 for service id way since paid for. It got to be to much. I had just weeks earlier divorced, my 2 teenagers were still home,, 1 of which gamed on line and the other well she was a youtube addict. I kinda sat them down to explain somewhat, informed them they was going to have to bare w me for a bit then I dropped all accounts and went bought me a att gophone of which I current still use. I as well no longer watch television and my internet is thru my hotspot. I still have what I didn’t pay them on my credit report of which I believe when looking at it on 02/11/2021 had just appeared on my credit report 02/10/2021

What would you like the company to do to fix the problem?
All the above

Submitted by: Anonymous AT&T customer in Addison | Read more AT&T complaints


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