DoorDash Bad Customer Support

DoorDash Bad Customer Support

What DoorDash did:
. labeling me as independent contractors.
Emotional stress from being robbed while working for door dash
Low compensation for long distance orders as well sitting waiting for orders
No mileage compensation
Being de activated from system outage and from un assigning order that where in a bad area due to the stress from being robbed
Compensation from being de activated because of system problems
Door Dash app continually has issues , not receiving orders

I was robbed while making a delivery for door dash in the wrong side of Houston. i Reported to door dash , gave my feed back and comments about what happened. There support staff said that they noted it down and no one from Door Dash has addressed this issue. Moving forward they kept sending me to the same area as where I was robbed. Sending me orders to the bad part of Houston. There are times where I would wait over an hours to receive and order , I have continue to have problems with door dash sending me on long deliveries with out proper compensation. Door Dash has not addressed the safety issues that I have brought up to them about making deliveries far out of my delivery zone , they have also ignored my request of addressing for compensation for the long waits , They continue to refer to me as a dasher instead a proper title. I have encountered issues with the support staff telling me to do illegal things . Most recent issues is where they de activated me for Completion Rating , my completion rating went down due to the outage they had on 6/18 and also because I un assigned orders on their app that had an address of a bad area of Houston. In the exact area where I was robbed before I was in fear of my life. I called door dash and had them note the account as to why I un assigned the orders . I have suffered emotional stress from this bad experience with door dash and feel they should be held to compensation.

What would you like the company to do to fix the problem?
I am seeking compensation for emotional trauma / emotional stress
I am seeking compensation from the being de activated by the system due to the outages it had . I am also seeking compensation for misclassification from calling me a contract worker. I would like for door dash to acknowledge the issues and take responsibility.

How would you rate your experience with DoorDash?
⭐️ (1/5 stars)

Submitted by: Anonymous in Texas | Read more DoorDash complaints

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