Cash App Bad Customer Support

Cash App Bad Customer Support

What Cash App did:
An person claining to be a cash employee tried to scam me out of $1,890.16. The money is in cash app hands. I never cashed out when the scammer told me to do so – I hung up when I realized it was a scam. tried I have since closed the ban the bank they took the money from and transfered to cash cash. Cash app has that money on the old account I clsed with cash app. I have a new card from now hoping the money would transfer to new card. Since there is no human customer support, the message sent to me is to do it myself.. But the money is no longer on my old cash app card. That has since been closed and my new card they sent has no money. How can I find out what happened to that money. I am 72 years old and badly need that money to pay my mortgage of $1400. I widowed and my husband and I bought that home for our grandkids 10 years ago. I depend on a social security check of $2141 monthly.
Please help me get my money to get back on my feet.

Sincerly, Rosa De *****

What would you like the company to do to fix the problem?

A refund.As

How would you rate your experience with Cash App?
⭐️ (1/5 stars)

Submitted by: Anonymous in Texas | Read more Cash App complaints

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