Airbnb Bad Customer Support

Airbnb Bad Customer Support

What Airbnb did:
I received terrible and fifty host room in Revere, MA last July 2021. Also, husband Gold wedding ring was stolen by other guest (we shared bathroom and kitchen). It happened just one night before we checked out. We told the host, he did and said nothing about it. The other guest screaming on us, and one night before he was with other guy yelling and fluffing each other in the sharing living room after midnight. Then, we complain with AirBNb customer service. It said that they can’t help us because we didn’t report it right away. We didn’t because we were hoping the host help. Please we want our money back at least. We can’t recover our wedding ring either the horrible experience there. Also, they blocked my husband account for reviews. So, he can’t leave any reviews for the host.

What would you like the company to do to fix the problem?

Refund.

How would you rate your experience with Airbnb?
⭐️ (1/5 stars)

Submitted by: Anonymous in Virginia | Read more Airbnb complaints


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