What Cash App did:
my account and information had been hacked. giving this hacker access to the funds i had remaining in my account and possibly my social security number. when trying to contact customer service for help, I was given a run around on clear instructions to help my case and inevitably had to close my account in an attempt to stop the hacker myself, leaving me in a position of where I would not be able to receive any direct deposit of any government checks because my taxes were linked to my cash app routing number. This inconvenienced me in a huge way and cash app has not taken accountability or tried to even help my situation.
What would you like the company to do to fix the problem?
a refund and an apology for the poor customer service i received.
How would you rate your experience with Cash App?
⭐️ (1/5 stars)
Submitted by: Anonymous in Maryland | Read more Cash App complaints
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