Citibank Locked My Account

Citibank Locked My Account

What Citibank did:
they allowed someone to get access to my account and steal money from me, then they proceeded to not return my money, and claim that I was the one making these transactions. On top of that they want me to pay back what the scammer stole from them, which is unbelievable because I had no part in it.

What would you like the company to do to fix the problem?

A refund, an apology and for them to solve their own issues.

How would you rate your experience with Citibank?
⭐️ (1/5 stars)

Submitted by: Anonymous in New York | Read more Citibank complaints

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