Bank of the waesr Collections Issues

Bank of the waesr Collections Issues

What Bank of the waesr did:
I had unauthorized charges in my account. After I filed a claim, the bank refunded the costs and didn’t refund the overdraft and fee caused by the unauthorized order. . because of that, my account was in negative balance and it gets more fee. Then the bank closed my account and sent the balance to the collection agency without sending me the result of my claim. I called the bank to talked to one of it’s customer service. The customer representative said that because of my account is closed she can not do any thing to help me. I must pay the debt to collection agency, or I will not be able to open an account in the future. I lost my job during the pandemic. Sometime my account was low on fund, and the overdraft fee was over one thousand for only a few months.

What would you like the company to do to fix the problem?

Refund the overdraft and feel caused by the unauthorized charges.

How would you rate your experience with Bank of the waesr?
⭐️ (1/5 stars)

Submitted by: Anonymous in Oregon | Read more Bank of the waesr complaints


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