What Airbnb did:
I stayed an illegal Airbnb with bed bugs and was told by customer service (on a recorded line) that I would be refunded up to $200 for a hotel stay and refunded for dry cleaning services. Airbnb is now saying they won’t refund me and I cannot get in touch with them.
What would you like the company to do to fix the problem?
How would you rate your experience with Airbnb?
⭐️ (1/5 stars)
Submitted by: Anonymous in New York | Read more Airbnb complaints
More complaints about: