T-Mobile Claim for Compensation

T-Mobile Claim for Compensation

What T-Mobile did:
I pay $10.00 each month for my T-Mobile phone via Assurant insurance coverage. As documented online it states it is to protect against malfunction, damage, As this is the issue with my phone. Why was my claim denied. Why am I being charged $10.00 and you deny my claim? Please advise

Fix or replace my phone

Submitted by: Anonymous T-Mobile customer in Rosedale | Read more T-Mobile complaints

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T-Mobile Claim for Compensation

What T-Mobile did:
T-Mobile has reported a $214.00 balance to the credit bureau, via a 3 party collections agency by the name of southwest systems. I reached out to T-Mobile in regards to the debt. And I’m as advised that I didn’t owe them one cent. I reached out to sprint being that I did have an account with sprint and they have partnered with T-Mobile and they advised me I didn’t owe them as well. This is hurt my credit score. And I have spent the last 45 days calling T-Mobile, Sprint & the collection agency. I requested a validation letter and yet to receive it. I have never had a contract with T-Mobile. And they have verified and will not correct the error on my credit.

Submitted by: Anonymous T-Mobile customer in Pensacola | Read more T-Mobile complaints

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T-Mobile Claim for Compensation

What T-Mobile did:
I purchased a phone on 2015 it malfunctioned a week later they would not replace or fix because they did could not find the issue. I physically couldn’t use the phone so i stopped paying. They put it on my credit I paid settlement now I’m being harrassed by a new creditor for the balance

Submitted by: Anonymous T-Mobile customer in Sunrise | Read more T-Mobile complaints

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T-Mobile Claim for Compensation

What T-Mobile did:
On July 10, 2021, I stopped by a T mobile kiosk at the National baseball hall of fame sports event at the Denver Convention Center, a representative Claudia B. offered me $90 tax included, unlimited, for two lines, two Plus 1 free phones, no contract only if I switched at that event. I switched right on the spot.
So far I have not received that rate, paying $120 per month for the two lines and when I visited the store they told me phones weren’t free if I don’t stay with the company for 2 years. I feel Scammed. If I want to change companies I have to pay about $400 for the 2 phones and loosing $30 per month for the misleading offer.

Submitted by: Anonymous T-Mobile customer in Denver | Read more T-Mobile complaints

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