RCN Overcharged Me / Hidden Fees

RCN Overcharged Me / Hidden Fees

What RCN did:
I am a victim of “cramming” and being overcharged for Taxes Surcharges & Fees for the Month of November $90.43 when I was paying up to October $75.98, I want the extra fee yo be removed and block all third-party billing my account. I a m an elderly in a fix income and can barely afford your constant high fees all the time for whatever reason . PLEASE HELP! PS I HAVE BEEN A CUSTOMER WITH RCN SINCE 1999 WHEN MY HUSBAND SET UP WITH YOU CABLE SERVICES HE PASS AWAY IN 2004.

What would you like the company to do to fix the problem?

Remove the extra “bogus” fee for November. Taxes,Surcharge and fees were $75.98 up to October 201 and I just got my November Bill showing charges $90.43..(CAN NOT AFFORD IT!)

How would you rate your experience with RCN?
⭐️ (1/5 stars)

Submitted by: Anonymous in Massachusetts | Read more RCN complaints

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