Delta Airlines Product Wasn’t What I Was Promised

Delta Airlines Product Wasn’t What I Was Promised

What Delta Airlines did:
We had a layover in Salt Lake City from Colorado Springs. Delta cancelled all flights to Burbank and left us stranded in Salt Lake city without any accomidations. We were flown from Colorado Springs to our lay over in Salt Lake City. In Salt Lake city our flights were cancelled to Burbank. Delta provided NO OPTIONS to get to Burbank or close to our destination for 72 hours! We were forced back to Colorado Springs, never making it to our destination. We were charged for the tickets, we had to pay for our own hotel rooms out of our own pocket. We have made a compliant with the airline 30 days ago and have not received any response. Delta forced us to a location where we had no family or friends, and caused us $669 worth of unexpected expenses. Attached you will find our flight information and every flight they attempted to put us on and cancelled. 4 Total cancellations, no accommodations, and charged us for flights that didnt even take us to our destination.

What would you like the company to do to fix the problem?

A full refund for our flights along with reimbursement for our Hotels that we had to pay out of pocket for when Delta cancelled our flights.

How would you rate your experience with Delta Airlines?
⭐️ (1/5 stars)

Submitted by: Anonymous in Colorado | Read more Delta Airlines complaints


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