Charter Spectrum Overcharged Me / Hidden Fees

Charter Spectrum Overcharged Me / Hidden Fees

What Charter Spectrum did:
I was solicited with a mailing that claimed internet & cable services for $44.99 a month. They did not mention the internet was additional. So it was 44.99 plus 69.99 plus an additional 17.99 for the tv fee. I do not need cable. I don’t watch tv but I was trying to save money. The solicitation is misleading. I called to get my money back and cancel it. I only need internet because of work. It’s expensive and there are no competitors in my area. They said they couldn’t refund my money. They also hung up on me. I’m out $62.98 for nothing.

What would you like the company to do to fix the problem?

A refund of 62.98

How would you rate your experience with Charter Spectrum?
⭐️ (1/5 stars)

Submitted by: Anonymous in Tennessee | Read more Charter Spectrum complaints

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