Charter Spectrum Bad Customer Support

Charter Spectrum Bad Customer Support

What Charter Spectrum did:
Pulled money out of my bank account 2 months in a row for someone else’s cell phone account. We do.not use their services ffg or cellular. Had to close my bank account as withdrawals caused overdraft. Called them 3 times, tickets opened by customer service, nothing done. On last call they told me it was cellular dept issue. Transferred me to cellular who could Do nothing without a phone number. Seriously, I dont know who is getting free phone service from my checking account. No accountability. Permission was never given to them for ACH withdrawals. Total is only $245 but its alot to me.

What would you like the company to do to fix the problem?

My money returned or credited to actual internet service account.

How would you rate your experience with Charter Spectrum?
⭐️ (1/5 stars)

Submitted by: Anonymous in Ohio | Read more Charter Spectrum complaints

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