Credit one Locked My Account

Credit one Locked My Account

What Credit one did:
My name is Dale ***** and I signed up for a credit one platinum Visa card with a line of credit of 300 doll. When I got it I hardly used it until someone fraudulent took 115 dollars off from the card. I called the number on the card right away and reported it and they told me to cut the card up and they would investigate and send me another card . Well no sooner than I go to a vending machine for a pop the card was refused. So I called credit one again and they wanted me to send them my license I’d with a photo and a billing statement like my rent. I was upset because I got approval for the card with the information I gave and Tuesday I mailed a copy of my id and bill and never heard anything back from them. I’m shouldn’t have to make a payment if I can’t use my card. Plus I had no connections with premier bank where the 95.00 and 20.00 dollars was used

What would you like the company to do to fix the problem?

How would you rate your experience with Credit one?
⭐️ (1/5 stars)

Submitted by: Anonymous in Minnesota | Read more Credit one complaints

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