Express Overcharged Me / Hidden Fees

Express Overcharged Me / Hidden Fees

What Express did:
Name states is a trial..when in reality is a rental. I tried clothes return and kept 1 item. A charged was made o 65 . Dollars assumed I paid for item. But then company continue to charge 65 per month since March 2021.. I tried to cancel then was told because I still had one item they would Continue to charge. I return. I told them I though it was a trial kept and a item paid for it and return rest of items.. Merchant said it was a rental of clothing. Even though I has no activity did not used their services because I kept the item I have been charged. I canceled return item and not only did they not refund me they charged me again even after canceling. I am beyond upset

What would you like the company to do to fix the problem?

REFUND AND APOLOGIES. CHANGE THEIR BOGUS FAKE NAME FROM TRIAL TO RENTAL.

How would you rate your experience with Express?
⭐️ (1/5 stars)

Submitted by: Anonymous in California | Read more Express complaints


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