Wayfair Bad Customer Support

Wayfair Bad Customer Support

What Wayfair did:
I ordered the wrong color item and reordered the item in the right color. The original item was returned and no refund was given even though I have proof of return with the merchant.

What would you like the company to do to fix the problem?

Refund of 585.11 (original cost $685.11, Wayfair said they would charge me $100 for return shipping, which is reasonable for a heavy item, a tv stand)

How would you rate your experience with Wayfair?
⭐️ (1/5 stars)

Submitted by: Anonymous in California | Read more Wayfair complaints

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