What Rcn did:
Monthly rates raised without customer notification
Only 12month, they raised from 34.68$/month to 69.99$/month until they charge 102$/month this December. I checked my inbox and made a call to customer service, and the staff said the system showed we received the notification, but none of the raise rates notifications I receive even in the spam.
What would you like the company to do to fix the problem?
A refund, compensation and apology
How would you rate your experience with Rcn?
⭐️ (1/5 stars)
Submitted by: Anonymous in Pennsylvania | Read more Rcn complaints
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