Rcn Collections Issues

Rcn Collections Issues

What Rcn did:
My RCN account was put on seasonal hold in 2019. Without notice, and unknown to me, they started charging full service even though I was not receiving service. After speaking to them they said they would remove the charges. Instead it was sent to collections where it has ruined my exceptional credit. They lied repeatedly on the phone when I spoke to them.

What would you like the company to do to fix the problem?

Remove the collections from my credit report and apologize for the lies and stress they have caused me. I lost a mortgage rate when I was trying to buy my first home due to their behavior.

How would you rate your experience with Rcn?
⭐️ (1/5 stars)

Submitted by: Anonymous in New York | Read more Rcn complaints

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