23andme Bad Customer Support | FairShake Complaints Library

What 23andme did:
I’d sure like to know why I can’t get a refund for a kit I never received. The phone support refused to grant me a refund and referred me to an escalation team that can only be contacted by email.

What would you like the company to do to fix the problem?

Refund

How would you rate your experience with 23andme?
⭐️ (1/5 stars)

Submitted by: Anonymous in Maine | Read more 23andme complaints

**Tell us your 23andme complaint**

More complaints about: