AT&T Claim for Compensation

AT&T Claim for Compensation

What AT&T did:
I was looking pre paid phone, was promised a price and ton yet 1st bill mind you 3 lines only one got thru at&t other 2 unlocked our phones my 1st bill came $475 was told that they could dispute it but they couldn’t do anything about the price I had to go find the sales representative who sold me the phone so I had his card and left you messages to no avail and I ended up having to drive two cities away two times to try to catch up with this guy also to no avail he was never working so finally after probably a month and a half of negotiation I finally got somebody to work out the bill price set me behind to begin with I have a special needs son and had had some financial difficulties on top of that I guess there was an auto pay for somewhere around the 15th that I didn’t even know I signed up for but I called and got a payment extension to the 19th they shut me off on the 17th internet and phone although on the app they were not combined I call they turn me back on and I had a payment arrangement for the 20th they shut me off again on the 19th I am currently suffering from covid and another medication that set off a Cascade of symptoms and I am asking them for a week to get the bill completely paid and they will not work with me I need somebody to help me I tried to get out of the contract after the first bill and they told me that if I did that they were going to sue me for a ton of money. I’m a newly separated single mother have not been on my own in 16 years never bought a house before and I’m doing the best I can and still suffering from covid as we speak

At this point I don’t know I don’t know if I should just get out of my contract because they breached contract numerous times you’d think the very least they would work with me and give me some time considering I’m suffering from covid if they want to cancel my debt and end my service so be it but I would just truly honestly like an extension considering the circumstances I’m more than willing to pay my debt although I think it’s ridiculous because that the bill keeps going up and up and was never the original price of $157 with taxes $170

Submitted by: Anonymous AT&T customer in Pevely | Read more AT&T complaints

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