What Cox did:
We have tried this before and Cox failed to violate the Terms Of Service and Arbitration Clause in the Terms of Service by requesting that the Arbitrator remove themself and allow this matter to be seen by a Judge. Cox also violated the Satisfaction Guarantee with the fact I had service that would work off and on, had several service calls in a short time, and was told that I would get credits I never got, speeds from the service I never got. I am not disputing that the service did not work – it did indeed work, just not as advertised and at the service level I was paying for.
Submitted by: Anonymous Cox customer in Oklahoma City | Read more Cox complaints
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