What T-Mobile did:
T-Mobile did give me the promotions they later said I qualified for then. I had multiple poor encounters with them .then they offers to double my credit and let me use 3069 dollars but coukd only use it for 24 hours went to use it and the rep had to go home in the middle of getting phones .done suoervisor promised the would extend that credit for another 24 hours the previous day and they wouldn’t. Then was promised by different manager to listen to the call and if it was true they would honor the extension of credit . Once they heard the call admitted that what was said but still won’t honor the agreement as promised . And there’s so much I don’t want to keep chatting woukd like to speak with someone . I have most of the promised things on my text message thread
Everything was going smoothly they were offering much to correct there mistakes to me until the Salem call center there got involved my x wife works there she’s like a celebrity at that call center there supervisors from that call center are all best friends with my x wife I asked if I can speak to any other location then Salem and have been refused to let me speak to any other center .
Submitted by: Anonymous T-Mobile customer in Salem | Read more T-Mobile complaints
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