What Uber did:
My boyfriend and I ordered and Uber at 4am because we was headed to Hawaii. I paid for the quick service and the Uber driver didn’t come in the time frame provided . He arrived late which cause us miss our flight. We had to leave the next day which caused us to miss a day on our vacation. I lost a day on the room for $524 and had to pay extra for the flight $30 each for the next day. It caused me to spend money that I didn’t plan on spending are have for the trip. It messed up our ride at the airport in Hawaii because we was a day late.
Submitted by: Anonymous Uber customer in St Louis | Read more Uber complaints
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