Vivint Won’t Let Me Cancel

Vivint Won’t Let Me Cancel

What Vivint did:
We agreed with $47 a month for 5 years, then we own the equipment and pay $20 for the service. They used the wrong billing address affecti g the credit report. They harassed us every day for 2 months saying we owe $2,800. We would explain the agreement and they would say it is fixed. We were on a do not call list but they still called. We continued to pay our monthly bill. On the 19th they, with out our permission, took $2,873 out of our account. We have been fighting to get our money back.

What would you like the company to do to fix the problem?

We want all of money back. We want to cancel but keep out locks.

We also want pain and suffering. We had nsf Charges. Couldn’t pay others. Spent many hours on the phone. They handled it wrong wrong and were rude and threatened to hang up on us.

How would you rate your experience with Vivint?
⭐️ (1/5 stars)

Submitted by: Anonymous in Louisiana | Read more Vivint complaints

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