What Citibank did:
I paid for the entire balance and I thought the balance was paid completely, they didn’t issue a statement until 3 days after the statement date. I ended up paying $83.63 extra and now the account still open because I may incurred an interest for the two days that the payment was made.
What would you like the company to do to fix the problem?
A refund of those two months they were charging my account and I thought since the balance was paid, I didn’t have to worry about a card that had already been closed.
How would you rate your experience with Citibank?
⭐️ (1/5 stars)
Submitted by: Anonymous in New York | Read more Citibank complaints
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