What Rent-A-Center did:
I have been a loyal customer for RAC for about 6 years now. I recently fell behind on my payments due to my boyfriend being out of work. I expressed this to them in person. A week later I received a tag on my door saying to contact them I work overnights so I sleep a lot during the days, they have came to my house as early as 8am banging on my door to the point that pictures fall off of my walls and have broke. They will ring the doorbell multiple times and knock on my windows as well as look through them. The thing that set me off the most is there’s been instances where my window is cracked and I am changing and they are right there banging on it. They will park behind my car so that I cannot leave my home and continue aggressively knocking they have left more than one tag on my door sometimes they are scattered all over the ground and shoved under my windshield wipers on my car. At this point I am scared to make any sort of contact with them. It is also getting to the point that they will see me driving and they will follow me as well as try to cut me off to make contact. They have also resorted in showing up in personal unmarked vehicles and continued to harass me. What can I do? Please help.
What would you like the company to do to fix the problem?
I would like to have my account cleared due to the emotional distress I have undergone as well as invasion of privacy, and constant harassment.
How would you rate your experience with Rent-A-Center?
⭐️ (1/5 stars)
Submitted by: Anonymous in Colorado | Read more Rent-A-Center complaints
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